Marquee Letters/Numbers Rental Policies

1. Rental Agreement

  • Duration: The rental period is defined in the contract. Extensions are subject to availability and may incur additional fees.

  • Booking Confirmation: A deposit is required to confirm the booking. The balance is due before or on the day of the event.

2. Delivery and Setup

  • Delivery: We will deliver the marquee letters/numbers to the specified venue on the agreed date and time. Delivery charges may apply based on location.

  • Setup: Our team will handle the setup and take down of the marquee letters/numbers. The client must ensure that the setup location is accessible and free of obstructions.

3. Usage

  • Care and Handling: The client is responsible for the care and handling of the marquee letters/numbers during the rental period. Any damage caused due to misuse or neglect will be charged to the client. Photos will be taken Before and After event.

  • Restrictions: Marquee letters/numbers should not be altered, painted, or modified in any way. They should not be exposed to excessive moisture, extreme temperatures, or high winds.

  • Water Damage: The marquee letters/numbers are made of wood and are susceptible to water damage. The client must ensure that the letters/numbers are not exposed to water or excessive moisture. If water damage occurs, it will be considered a loss to us, and the client will be responsible for repair or replacement costs.- Please have the sprinklers powered off if the letters are on pool area.

4. Damage and Loss

  • Responsibility: The client is liable for any damage, loss, or theft of the marquee letters/numbers. Charges for replacement will be assessed based on the extent of damage or loss. A total loss can be up to $300 per letter/ number

  • Inspection: A pre-event inspection will be conducted to note the condition of the marquee letters/numbers. A post-event inspection will confirm their condition upon return.

5. Cancellations and Rescheduling

  • Cancellation Policy: Cancellations must be made in writing. A full refund (minus any non-refundable deposit) will be issued for cancellations made at least 15 days before the event. Cancellations within 15 days of the event will result in the loss of the deposit.

  • Rescheduling: Rescheduling requests will be accommodated based on availability. Any changes to the original rental agreement may incur additional fees.

6. Safety and Compliance

  • Electrical Requirements: Marquee letters/numbers require access to a standard electrical outlet. Ensure that the setup location has the necessary power supply.

7. Additional Fees

  • Late Fees: Late returns or extended use beyond the agreed rental period will incur additional fees.

  • Cleaning Fees: If the marquee letters/numbers are returned in an excessively dirty condition, a cleaning fee may be charged.

8. Contact Information

  • Support: For any issues or inquiries related to the rental, please contact our support team a 6029195318 or

By clearly outlining these policies, you ensure that both you and your clients have a clear understanding of expectations and responsibilities, which helps in providing a smooth and professional rental experience.